Frequently asked questions

Get help with your account, access, installation, and payments.

7 articles available

I didn't receive the access code

Learn what to check when the verification code does not arrive.

2 min read

I can't sign in with my email

Learn how to request a correction to the email used for your purchase.

1 min read

I can't access the content

Follow these steps to resolve problems accessing your materials.

2 min read

I can't download the app

Find guidance for problems installing Enve.

2 min read

Payment problems

Learn how to get help with failed or unwanted payments.

2 min read

How to report errors and problems to technical support

See what information to send to the support team.

2 min read

How to delete your account

Learn how to request the deletion of your Enve account.

1 min read